Hilton Garden Inn Case Study

Luxury hotel balustrades for Hilton Hotel at Heathrow Airport

Elevating Views and Safety: SMART Balustrades at The Hilton Garden Inn, T2 Heathrow Airport

Project Overview

The Hilton Garden Inn at T2 Heathrow Airport sought to create a unique rooftop bar experience offering panoramic views of the airport runways. In addition, the safety and aesthetics of various staircases and other areas within the hotel were a top priority. SMART Balustrades contributed by delivering a range of safety solutions that combined functionality and visual appeal.


The primary challenge was to provide structural glass balustrades for the rooftop bar that would meet strict safety requirements while allowing guests to enjoy uninterrupted views of the runways. Additionally, the various staircases in the hotel required balustrades that could seamlessly blend with the overall design, maintaining a sense of elegance and safety.

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Stainless steel Luggage cart rails

SMART Balustrades’ Solution

SMART Balustrades offered a comprehensive set of solutions. For the rooftop bar, they provided 1500mm high 1.5kN loading structural glass balustrades that ensured both safety and unobstructed views. For the staircases, stainless steel and glass balustrades were designed and installed, integrating seamlessly with the hotel’s architectural elements. SMART Balustrades also supplied stainless steel trolley bump rails, column protectors, and storage bays, enhancing the overall safety and convenience of the hotel.

Execution and Implementation

In collaboration with Grove Developments and Arora Hotels, SMART Balustrades meticulously executed the installation of these solutions, ensuring that each component met the specific safety standards of the hotel. The focus remained on delivering safety and elevating the overall aesthetic experience.

Client Case Studies

Since launching SMART Balustrades, we’ve helped over 800 happy customers with project of varying sizes and styles. Feel free to read some of our excellent TrustPilot reviews, or delve deeper to see our consultation to installation process on our case studies page, and see how our expert team could help you.


The implementation of SMART Balustrades’ solutions at The Hilton Garden Inn at T2 Heathrow Airport successfully combined safety and aesthetics. The rooftop bar was adorned with structural glass balustrades that provided safety and allowed guests to enjoy the captivating runway views. The stainless steel and glass balustrades on the staircases seamlessly integrated with the hotel’s design, enhancing both safety and elegance. Additionally, the stainless steel trolley bump rails, column protectors, and storage bays contributed to the overall safety and convenience of the hotel.


The collaboration between SMART Balustrades, Grove Developments, and Arora Hotels at The Hilton Garden Inn, T2 Heathrow Airport, exemplified the importance of innovative design in creating safe and visually appealing spaces. The project demonstrated how safety and luxury can coexist, elevating the guest experience and reflecting SMART Balustrades’ commitment to delivering exceptional results in the hospitality industry.

Glass terrace balustrades at hotel

Client Testimonial

Grove Developments and Arora Hotels commended SMART Balustrades for their expertise and the quality of their work, underscoring how the solutions significantly contributed to the safety and luxurious experience offered by The Hilton Garden Inn at T2 Heathrow Airport.

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