Intellect AI adds an AI chatbot and live chat to your store. It trains on your products, FAQs, policies, and documents, so it answers shopper questions accurately.When a shopper asks where their order is, the AI checks and replies. When they need help choosing, it recommends products, bundles, and add-ons from your catalog. When a question needs a person, it escalates to your team with the full conversation.Your team works in one shared inbox and can see which chats led to orders.